Job Title: IT Administrator Department: Information Technology (IT)
Reports to: IT Director FLSA Status / Grade: H15
Job Summary
The IT Administrator or system administrator is responsible for the upkeep, configuration and reliable operation of computer systems, networks and services. This position ensures the IT infrastructure successfully supports the County’s goals and user needs, including installing, configuring and maintaining hardware and software, managing network services and implementing security measures.
Duties/Responsibilities:
- Manages servers, networks and other IT resources to ensure they are running smoothly and securely.
- Diagnoses and resolves technical problems related to hardware, software and network connectivity.
- Implements and maintains security protocols, such as firewalls and access controls, to protect the organization’s systems and data from threats.
- Provides technical assistance to end-users including setting up user accounts, granting access permissions and resolving user-reported issues.
- Applies software updates, patches and performs regular maintenance to keep systems running efficiently and securely.
- Tracks system performance identifies potential issues and optimizes systems for better performance and reliability.
- Creates and maintains documentation related to IT systems, configurations and procedures.
- Assist staff members with various tasks and projects.
- All other duties as assigned.
Required Skills/Abilities:
- Strong knowledge of computer hardware, software, operating systems and networking concepts.
- Ability to analyze technical issues, identify root causes and implement effective solutions.
- Manage multiple tasks, prioritize work and maintain accurate records.
- Up to date with latest technologies and adapting to changing IT environments.
- Ability to identify and resolve issues efficiently.
- Ability to manage multiple tasks simultaneously, prioritize tasks and meet deadlines.
- Strong customer service skills and ability to relate with employees.
Education and Experience:
- 3+ years’ work experience in computer science, information technology or a related field
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer
- Sitting and standing, up and down regularly
- Must be able to lift up to 15 pounds at times
Application Instructions:
Internal Applicants: Identify the position you are applying for in the Email Subject line, complete and submit the Job Posting Interest Form (JIF) and updated resume to [email protected].
External Applicants: Identify the position you are applying for in the Email Subject Line, attach your updated resume and submit to [email protected] by Tuesday December 9th, 2025.